Warranty Claim

Please complete this form in full. We aim to review all claims within 2 business days.

Before you begin: Please have your order confirmation email, proof of purchase, and clear photos of the issue ready to upload.

* Required fields

1. Your Details

Full Name *

Email Address *

Phone Number

Delivery Postcode *

2. Order Details

Order Number *

Date of Purchase *

Date of Delivery *

Product Name *

3. Issue Description

Type of Issue *

Describe the Issue in Detail *

How did the issue occur?

4. Supporting Evidence

Please upload clear photos/videos of the defect, your proof of purchase, and any relevant receipts. Max 10 files.

Photos of the Defect * (min. 3 photos required)

Click to upload photos / video
JPG, PNG, HEIC, MP4 — up to 10 files

Proof of Purchase / Receipt *

Click to upload receipt or order confirmation
JPG, PNG, PDF accepted

5. Declaration

I confirm that the information provided is accurate and that the defect described is a manufacturing fault and not the result of accidental damage, misuse, or normal wear and tear. I understand that submitting false information may invalidate my warranty claim.